1. Introduction
Expert AI and Optimization Lab (“EOL,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eol.ph or interact with our digital services, products, and communications. By using our website or providing personal information to us, you consent to this Privacy Policy.

2. Information We Collect
a. Information You Provide


We may collect personal information that you voluntarily provide, including:


– Name, email address, and contact information


– Company name, job title, and business details

– Messages, inquiries, or feedback you send us

– Payment or billing details (if you purchase our services)

b. Automatically Collected Information


When you visit our website, we automatically collect certain data through cookies and analytics tools:


– IP address and browser type
 

– Device type and operating system
 

– Pages visited and time spent on them
 

– Referring URLs and general geographic location

 

c. Cookies and Tracking


We use cookies and similar technologies for:


– Site functionality and security
 

– Analytics and performance monitoring


– Advertising and marketing optimization

You can manage or disable cookies through your browser settings at any time.

3. How We Use Your Information
We use the information we collect to:

– Provide, maintain, and improve our services

– Respond to your inquiries and support requests

– Send updates, offers, and newsletters (with your consent)

– Analyze site usage and optimize user experience

– Comply with legal and regulatory obligations

4. Sharing and Disclosure
We do not sell personal data. We may share information with:

– Service Providers: For hosting, analytics, and marketing operations

– Business Partners: When collaborating on joint projects or campaigns

– Legal Authorities: If required by law or to protect our rights and users

All third parties are bound by confidentiality and data protection agreements.

5. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. You may request deletion of your information at any time (see Section 7).

6. Security
We implement reasonable physical, electronic, and administrative safeguards to protect your data against unauthorized access or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute protection.

7. Your Rights
Depending on your jurisdiction, you may have the right to:

– Access and request a copy of your data

– Request correction or deletion of your data

– Withdraw consent or object to processing

– Request data portability

To exercise your rights, contact us at privacy@eol.ph.

8. International Data Transfers
EOL operates globally. Your information may be transferred to and processed in countries that may have different data protection laws. We ensure all such transfers comply with applicable regulations.

9. Advertising, Analytics, and Tracking
We use analytics and advertising tools to understand how visitors interact with our website and to improve marketing effectiveness. These tools may use cookies, pixels, or APIs to collect anonymous data.

We use:

– Google Analytics 4 (GA4)

– traffic and engagement analysis

– Meta (Facebook) Pixel & Conversion API (CAPI)

– ad performance and remarketing

– HubSpot

– lead tracking, CRM, and email automation

– Lovable.dev

– hosting and analytics platform

– Google Tag Manager (GTM)

– centralized tag management

We use these tools to:

– Measure and improve ad campaign performance

– Deliver relevant ads to visitors on other websites and social platforms

– Enhance user experience on our website

You can manage or opt out of personalized advertising via:

– Google Ad Settings: https://adssettings.google.com

– Meta Ad Preferences: https://www.facebook.com/adpreferences

– YourAdChoices: https://optout.aboutads.info

We do not collect personally identifiable information without your explicit consent.

10. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with the “Last Updated” date revised accordingly.

11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:



Expert AI and Optimization Lab (EOL)

General Santos City, South Cotabato, Philippines

Email: privacy@eol.ph


Website: https://eol.ph